If your withdrawal request has not yet been processed, you may be able to cancel it directly through the Kudo Client Portal.
To cancel a pending withdrawal:
1. Log in to your Kudo Client Portal.
2. Navigate to Requests.
3. Select Request Status.
4. Locate the withdrawal request you wish to cancel.
5. Click the Cancel button displayed next to the withdrawal request.
Once cancelled, the funds will remain available in your trading account and you may submit a new withdrawal request or continue trading as normal.
Please note that withdrawal requests can only be cancelled while they remain in a pending status. Once a withdrawal has been approved, processed or sent to the payment provider, it may no longer be possible to reverse or cancel the transaction.
You can monitor the status of all withdrawal requests directly within the Client Portal. If you are unable to cancel a withdrawal or require assistance, please contact Kudo Support as soon as possible and our team will be happy to help.