If you cannot see the withdrawal option in your Kudo Client Portal, the most common reason is that your account has not yet completed the required verification process.

For security, compliance and Anti-Money Laundering (AML) purposes, certain account features may be restricted until your identity has been successfully verified. This can include:

- Withdrawals
- Deposits
- Trading activity
- Account transfers

To enable withdrawals, please ensure that all required Know Your Customer (KYC) documentation has been submitted and approved. This typically includes proof of identity and proof of address verification.

In some cases, withdrawal functionality may also be temporarily unavailable due to pending compliance reviews, account restrictions or outstanding verification requirements.

You can check your verification status directly within the Kudo Client Portal. If your account is fully verified and you still cannot see the withdrawal option, please contact Kudo Support and our team will investigate the issue for you.

Kudo implements these measures to help protect client funds and maintain a secure trading environment for all users.