If you receive an error when attempting to withdraw funds from your Kudo account, there are several common reasons why the withdrawal request may not be accepted.
Some of the most frequent causes include:
- The withdrawal amount is below the minimum withdrawal requirement.
- Insufficient available balance in your trading account.
- Open trading positions that are affecting your available margin or withdrawable balance.
- Your account has not yet completed the required KYC verification process.
- Additional compliance or security checks are required.
- The selected withdrawal method is unavailable or requires further verification.
- A temporary technical issue within the Client Portal or payment provider.
Before submitting a withdrawal request, ensure that your account is fully verified, all required documents have been approved and that you have sufficient available funds in your account. If you have open trades, you may need to close positions or wait until sufficient free margin becomes available before withdrawing funds.
If the issue persists, please contact Kudo Support and provide details of the error message you are receiving. Screenshots and any relevant transaction information can help our team investigate and resolve the issue more quickly.
Kudo is committed to processing withdrawals securely while maintaining compliance with regulatory, AML and client fund protection requirements.